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Restaurant Napkins

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The ingredients needed to achieve a memorable dining experience are big and small. Delicious cuisine, all-star customer service, ambiance, smells, and quick service help make priceless memories. Metropolitan Linen is passionate about service and how small gestures can turn a regular night out into a memory that lasts a lifetime. Our restaurant napkins enhance the dining experience in subtle, effective ways effortlessly.

High-Quality Designs

Function and Form

Beauty isn’t the first thing that comes to mind when imagining restaurant napkins. But Metropolitan Linen understands a worthy napkin should be an extension of our premium lineup of products designed to elevate the guest experience. Our napkins span over ten colors and are a wonderful accent piece.

Style with no substance doesn’t belong on your dining table. Our napkins are as functional as they are eye-catching. They use the same durable, high-grade absorbent materials we use in our tablecloths. Your guests will enjoy the comfort of a restaurant napkin capable of handling your worst messes while still looking elegant.

Professional Care

User Comfort

Metropolitan Linen expects the unexpected when dealing with food service. There’s no environment more frantic than a restaurant on a Friday night. Accidents are inevitable, so we offer fast, easy, full-service repairs and replacements of your damaged napkins to ensure your business keeps the party going! Time is of the essence, so we relieve stress by empowering your staff with the tools to be their best consistently.

A positive experience demands the total package in service. From the moment your guests enter your business, they take in the sights, the smells, the waitstaff, and the food. Ensure they feel comfortable and at home with a restaurant napkin that is soft to the touch with the strength to withstand the curveballs of a fast-paced industry.

Contact Metropolitan Linen Today!

A napkin isn’t just a napkin. At Metropolitan Linen, a restaurant napkin represents an opportunity to make a statement about who you are and what you value. Metropolitan Linen restaurant napkins exemplify our commitment to an unforgettable experience. Call us today at 617-381-1156 to get started, or email us to learn more about our products and services!

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Metropolitan Uniform & Linen Service ("Metropolitan Linen," "we," "us," or "our") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit metropolitanlinen.com, contact us, initiate an SMS conversation with us, or verbally consent to receive SMS communications from us.
 

Information We Collect
 
  • Your name, business or company name, email address, telephone or mobile phone number, service or business address, and other contact information you provide.

  • Information about your account, requested or existing services, deliveries, pickups, billing, scheduling, product quantities, and customer service needs.

  • Information submitted through our website or provided during telephone, in-person, email, or SMS interactions.

  • SMS communication history, including messages you send to 617-381-1156 and messages we send in response.

  • When you verbally consent to receive business-initiated SMS communications, we may maintain a record of that consent, including your telephone number, the date and method of consent, the employee or representative who obtained it, and applicable communication preferences.


How SMS Communications May Begin


1. Customer-Initiated Conversational Messaging
Customers may initiate an SMS conversation by texting Metropolitan Linen at 617-381-1156. Customers commonly use SMS to ask about service, deliveries, pickups, product quantities, billing, scheduling, account questions, or other customer service matters. When you initiate a conversation, we may respond to your request and continue the related two-way conversation. We do not treat a customer-initiated text message as permission to enroll you in unrelated marketing or promotional SMS communications.


2. Verbal Consent for Business-Initiated SMS
Metropolitan Linen may obtain your consent to receive SMS communications verbally during a telephone or in-person conversation. Before requesting verbal consent, our representative may explain the types of messages you may receive, that message frequency varies, that message and data rates may apply, how to obtain help, how to opt out, and where to review this Privacy Policy and our SMS Terms & Conditions. If you affirmatively agree, we may send SMS communications consistent with that consent.


How We Use Your Information

 

  • Respond to customer-initiated inquiries and SMS conversations.

  • Provide, coordinate, and support services, deliveries, pickups, scheduling, billing, account administration, and customer service.

  • Send business-initiated SMS communications when appropriate consent has been obtained.

  • Maintain records of communications, verbal consent, SMS preferences, HELP requests, and opt-out requests.

  • Operate, secure, troubleshoot, and improve our website, communications systems, and business operations.

  • Comply with applicable legal, regulatory, and contractual obligations.


SMS Message Frequency, Rates, and Controls
 

Message frequency varies depending on your interactions with Metropolitan Linen, your account or services, and the nature of the conversation. Message and data rates may apply under your wireless carrier plan. You may opt out of SMS messages at any time by replying STOP. After opting out, you may receive one final message confirming your request. For assistance, reply HELP, call 617-381-1156, or email customerservices@metropolitanlinen.com.


How We Disclose Information
 

We may disclose personal information to service providers that support our communications, technology, business operations, professional services, or legal obligations, and in connection with a merger, acquisition, restructuring, financing transaction, or sale of assets. We may also disclose information when required by law or when reasonably necessary to protect our rights or the rights of others.
We do not sell, rent, or share your mobile phone number, SMS consent, or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Service providers may process SMS-related information only as necessary to provide services on our behalf or as otherwise permitted by law.


Data Security
 

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, loss, or disclosure. No method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.


Data Retention
 

We retain personal information for as long as reasonably necessary to provide services, respond to customer requests, maintain business and consent records, document opt-out preferences, resolve disputes, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.


Changes to This Privacy Policy
 

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable requirements. The revised policy will be posted on our website with an updated effective date.


Contact Us


Metropolitan Uniform & Linen Service
SMS / Phone: 617-381-1156
Email: customerservices@metropolitanlinen.com
Website: https://www.metropolitanlinen.com/

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