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Scraper Mats

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Protecting your business against nature's elements is essential to its long-term success. Often, the simplest methods are the most effective in preventing mud, dirt, and debris from tracking into your business, which puts occupants at risk of illness or slip-and-fall hazards. Metropolitan Linen equips your establishment with a rugged line of defense versatile enough to adapt to any setting. Scraper mats merge functionality and professional appearance to elevate your aesthetic and improve safety.

Durable Materials

Quality Designs

A scraper mat worthy of your business should withstand repeated abuse from heavy foot traffic year-round, especially during grueling winter months. Metropolitan Linen scraper mats set the industry standard with jaw-dropping resistance to dirt and debris.

Every mat in our catalog surpasses the industry standard. The bare minimum won't cut it when safety practices and safeguards continue to improve. A durable, slip-resistant rubber backing that stands up to years of wear and tear through changing seasons is a quality consistent in all our products.

Reliable Supply

Personalized Service

By incorporating the latest in advanced tracking systems, the headaches associated with lack of supply are no more! Your business never suffers a gap in service thanks to continuous monitoring and a fast and efficient delivery service that brings your scraper mats to you at a moment's notice.

Our relationship with clients doesn’t end after the sale. By trusting us as your mat provider, you’re getting our unwavering commitment to ensuring flawless service that includes a first-class customer support team here to handle any questions or concerns you have. Our quality control team meticulously inspects each scraper mat to make sure it meets the Metropolitan standard of quality.

Contact Metropolitan Linen Today!

Gone are the days when businesses could get away with sacrificing functionality for aesthetics. Metropolitan Linen scraper mats bring the best of both worlds. Our products communicate care for employees and guests through comfort, durability, professional appearance, and longevity unmatched by our competitors. Call us at 617-381-1156 to start your service, or email us to receive a free quote!

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Metropolitan Uniform & Linen Service ("Metropolitan Linen," "we," "us," or "our") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit metropolitanlinen.com, contact us, initiate an SMS conversation with us, or verbally consent to receive SMS communications from us.
 

Information We Collect
 
  • Your name, business or company name, email address, telephone or mobile phone number, service or business address, and other contact information you provide.

  • Information about your account, requested or existing services, deliveries, pickups, billing, scheduling, product quantities, and customer service needs.

  • Information submitted through our website or provided during telephone, in-person, email, or SMS interactions.

  • SMS communication history, including messages you send to 617-381-1156 and messages we send in response.

  • When you verbally consent to receive business-initiated SMS communications, we may maintain a record of that consent, including your telephone number, the date and method of consent, the employee or representative who obtained it, and applicable communication preferences.


How SMS Communications May Begin


1. Customer-Initiated Conversational Messaging
Customers may initiate an SMS conversation by texting Metropolitan Linen at 617-381-1156. Customers commonly use SMS to ask about service, deliveries, pickups, product quantities, billing, scheduling, account questions, or other customer service matters. When you initiate a conversation, we may respond to your request and continue the related two-way conversation. We do not treat a customer-initiated text message as permission to enroll you in unrelated marketing or promotional SMS communications.


2. Verbal Consent for Business-Initiated SMS
Metropolitan Linen may obtain your consent to receive SMS communications verbally during a telephone or in-person conversation. Before requesting verbal consent, our representative may explain the types of messages you may receive, that message frequency varies, that message and data rates may apply, how to obtain help, how to opt out, and where to review this Privacy Policy and our SMS Terms & Conditions. If you affirmatively agree, we may send SMS communications consistent with that consent.


How We Use Your Information

 

  • Respond to customer-initiated inquiries and SMS conversations.

  • Provide, coordinate, and support services, deliveries, pickups, scheduling, billing, account administration, and customer service.

  • Send business-initiated SMS communications when appropriate consent has been obtained.

  • Maintain records of communications, verbal consent, SMS preferences, HELP requests, and opt-out requests.

  • Operate, secure, troubleshoot, and improve our website, communications systems, and business operations.

  • Comply with applicable legal, regulatory, and contractual obligations.


SMS Message Frequency, Rates, and Controls
 

Message frequency varies depending on your interactions with Metropolitan Linen, your account or services, and the nature of the conversation. Message and data rates may apply under your wireless carrier plan. You may opt out of SMS messages at any time by replying STOP. After opting out, you may receive one final message confirming your request. For assistance, reply HELP, call 617-381-1156, or email customerservices@metropolitanlinen.com.


How We Disclose Information
 

We may disclose personal information to service providers that support our communications, technology, business operations, professional services, or legal obligations, and in connection with a merger, acquisition, restructuring, financing transaction, or sale of assets. We may also disclose information when required by law or when reasonably necessary to protect our rights or the rights of others.
We do not sell, rent, or share your mobile phone number, SMS consent, or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Service providers may process SMS-related information only as necessary to provide services on our behalf or as otherwise permitted by law.


Data Security
 

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, loss, or disclosure. No method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.


Data Retention
 

We retain personal information for as long as reasonably necessary to provide services, respond to customer requests, maintain business and consent records, document opt-out preferences, resolve disputes, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.


Changes to This Privacy Policy
 

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable requirements. The revised policy will be posted on our website with an updated effective date.


Contact Us


Metropolitan Uniform & Linen Service
SMS / Phone: 617-381-1156
Email: customerservices@metropolitanlinen.com
Website: https://www.metropolitanlinen.com/

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